Simple Awards Still the Best
© by Bob
Nelson
The more I work with recognition and rewards, the more I
continue to be intrigued with the simple, sincere ways employees use
to appreciate each other with a minimum of cost, paperwork and
administration.
The Spirit of Fred Award. At Walt Disney World in
Orlando, FL, one of their 180 recognition programs is called The
Spirit of Fred Award, named for an employee named Fred. When Fred
first went from an hourly to a salaried position, five people taught
him the values necessary for success at Disney. This helped to
inspire the award, in which the name Fred became an acronym for
Friendly, Resourceful, Enthusiastic and Dependable. First given as a
lark, the award has come to be highly coveted in the organization.
Fred makes each—a certificate mounted on a plaque, which he then
varnishes—as well as The Lifetime Fred Award—a bronze statuette of
Mickey Mouse given to multiple recipients of the Spirit of Fred
Award.
Thanks a Bunch. At Maritz Performance Improvement
Company in Fenton, MO, they have a Thanks a Bunch program in which a
bouquet of flowers is given to an employee in appreciation for
special favors or jobs well done. That employee then passes the
flowers on to someone else who has been helpful with the intent of
seeing how many people can be given the bouquet throughout the day.
With the flowers goes a written thank you card. At certain intervals
the cards are entered into a drawing for awards such as binoculars
or logoed jackets. The program is used during especially heavy
workloads or stressful times.
World of Thanks. At AT&T Universal Card Services
in Jacksonville, FL, they use the World of Thanks award as one of
more than 40 recognition and reward programs. It’s a pad of colored
paper shaped like a globe with "Thank You" written all over it in
different languages. Anyone in the company can write a message of
thanks to someone else and send it to that person. The program is
extremely popular—in four years they have used over 130,000 such
notes.
Appreciation Days. ARA Services headquartered in
Philadelphia, PA, organizes a day of appreciation for worthy
employees. They send out a proclamation announcing Bob Jones Day,
for example, with the reason for the honor. The honoree enjoys all
sorts of frills, such as computer banners and a free
lunch.
The Wingspread Award. The Office of Personnel
Management in Washington, DC, uses a "pass around" award that was
first given to the division’s "special performer." Later that person
passed the award to another person who, he believed, truly deserved
it. The award came to take on great value and prestige because it
came from one’s peers. A recipient can keep the award as long as he
or she wants, or until he or she discovers another special
performer. When the award is to be passed on a ceremony and lunch
are planned.
The Golden Banana Award. A Hewlett-Packard Company
engineer burst into his manager’s office in Palo Alto, CA to
announce he’d just found the solution to a problem the group had
been struggling with for many weeks. His manager quickly groped
around his desk for some item to acknowledge the accomplishment and
ended up handing the employee a banana from his lunch with the
words, "Well done. Congratulations!" The employee was initially
puzzled, but over time the Golden Banana Award became one of the
most prestigious honors bestowed on an inventive
employee.
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