Making Successful Incentive Programs Stick (Downloadable Version Only!)

Much effort goes into the planning and implementation of effective incentive programs to shape and encourage new employee behaviors. Little is done, however, to help make those new behaviors become permanent in the workplace. After merchandise awards are distributed to employees or travel awards are taken by top performers, the focus on desired behaviors such as increased sales, customer service or employee suggestions is greatly diminished. Often diminished with it are the desired results these programs promoted.