Measuring the Impact of Recognition
(Downloadable Version Only!)
An old management maxim says, “If you can’t measure it, you can’t manage it.” Recognition is no exception. Justifying the time, effort, and expense of any recognition program means demonstrating its impact, which requires that you be able to determine a baseline and any change—hopefully improvement—in that baseline.
Available for download now. 2 Pages, 35KB. Requires Adobe Acrobat Reader.